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Frequently Asked Questions
What types of construction machinery are available?
We offer a wide range of heavy equipment including excavators, wheel loaders, bulldozers, motor graders, dump trucks, asphalt pavers, road rollers, and specialized concrete machinery.
Do the machines comply with international certifications?
Yes. All equipment is certified to CE Marking, EPA Tier 4 Final / EU Stage V emission standards, ISO 9001 quality management, and GOST-R.
What payment terms are available for international orders?
We offer flexible solutions including T/T (30% deposit + 70% balance before shipment) and L/C at Sight through major international banks.
How is logistics and shipping handled?
Shipping is available via FOB, CIF, or CIP terms. We use waterproof wooden crates, anti-corrosion treatments, and secure equipment anchoring to ensure safe delivery.
Is overseas after-sales service provided?
Yes, we provide a 12-month or 2,000-operating hour warranty, remote technical support, on-site engineer dispatch, and operator training manuals in multiple languages.
Can equipment be customized for specific local conditions?
Comprehensive customization is available for extreme climates (desert/arctic), complex terrains (reinforced chassis), and local regulatory compliance (right-hand drive/safety signage).