❓ Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in water well drilling rigs, core drilling rigs, and down-the-hole drilling equipment with a global reputation.
2. How is the quality of your machines ensured?
All products undergo strict quality inspections before leaving the factory to ensure they meet all qualifications before shipping.
3. What options are available for goods inspection?
We support on-site factory inspections, third-party company inspections, and real-time video inspections to ensure transparency.
4. Do you provide technical training and after-sales service?
Yes, we have a dedicated service team for professional guidance. We can even send engineers to your site for employee training if required.
5. What is the standard delivery cycle?
In-stock items deliver within 7 days. Standard production takes 15-20 days, and customized orders are typically completed within 20-25 days.
6. What kind of warranty do you provide?
We provide a comprehensive one-year quality guarantee for the main machine components.
Prizor Excavator
