❓ Frequently Asked Questions
1. What types of lifting equipment do you specialize in?
We specialize in a comprehensive range of lifting solutions including electric and manual hoists, hand pallet trucks, manual and electric stackers, lifting chains, and various rigging hardware.
2. Is it possible to request OEM or customized products?
Yes, we provide full OEM support. Any customized dimensions, specific packaging requirements, or logo applications are welcome to meet your project needs.
3. How do you ensure the quality of the pallet trucks?
Quality is our priority. We use environmental-friendly raw materials, employ skillful workers for every production detail, and maintain a dedicated Quality Control Department to check each process from start to finish.
4. What are the main advantages of your equipment?
Our products are manufactured in ISO-certified facilities with CE certification. We combine decades of production experience with large-scale warehouse support to ensure both competitive pricing and timely delivery.
5. What is the standard lead time for an order?
For standard orders between 1 to 24 pieces, the typical lead time is approximately 7 days. For larger bulk orders, delivery schedules can be negotiated based on your specific requirements.
6. Which wheel material should I choose: Nylon or PU?
Nylon wheels are excellent for heavy loads and hard floors as they offer low rolling resistance. PU (Polyurethane) wheels are quieter and better for protecting delicate floor surfaces.