Frequently Asked Questions
Q1: Are you a professional manufacturer of commercial kitchen equipment?
Yes, we are a professional manufacturer with extensive experience in catering and bakery equipment since 2006, providing high-quality industrial solutions.
Q2: Do you offer OEM and ODM services for kitchen machinery?
Absolutely. We provide comprehensive OEM and ODM services to meet specific industrial and commercial requirements for restaurant and hotel projects.
Q3: What are the available payment methods?
We accept various payment terms including T/T (Bank Transfer), Credit Card, Secure Payment for small orders, Western Union, Money Gram, and PayPal.
Q4: What is the warranty policy for your products?
We provide a 1-year warranty on spare parts for our equipment to ensure reliable performance for your business.
Q5: How do you handle shipping for international orders?
We offer three main shipping options: Sea freight to your nearest port, Air freight to your local airport, or Express delivery directly to your address.
Q6: What types of equipment do you supply?
We provide one-stop solutions for bakery equipment, cooking equipment, food processing machines, pizza ovens, deep fryers, and complete turnkey hotel catering solutions.