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Frequently Asked Questions
How to find a machine suitable for my product?
Tell us about your product details and packing requirements, including the kind of product, the required capacity per hour, and your specific technical requirements.
Is an engineer available to serve overseas?
Yes. To save costs, we will provide detailed installation videos and full support. Technical assistance is available to ensure smooth setup.
How can we ensure the machine quality after placing the order?
Before delivery, we will send pictures and videos for your inspection. You may also arrange for quality checking personally or through a third-party contact.
What is the guarantee for payment and delivery?
We operate with full business certification. Trade assurance services are available to guarantee your money, machine quality, and on-time delivery.
Can you explain the transaction process?
The process includes signing the contract, a 50% deposit, factory production, pre-shipping testing/detection, customer inspection, and final balance payment before shipment.
Do you provide delivery services?
Yes. Please inform us of your final destination, and we will coordinate with our shipping agents to provide a freight quote for your reference.