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Frequently Asked Questions
How long is the warranty period for the excavators?
The warranty period is one year (12 months) or 1200 working hours.
What certifications do your machines have?
Our equipment holds CE, ISO9001, and SGS certifications to ensure quality and compliance.
What are the advantages of choosing your equipment?
We offer over 20 years of manufacturing and sourcing experience, strict quality control systems, and a 24/7 quick response service team.
What is the Minimum Order Quantity (MOQ)?
The minimum order quantity is 1 unit. Price favors are available for larger bulk orders.
What are your terms of payment?
We accept T/T, L/C at sight, and Trade Assurance for secure transactions.
What is the estimated delivery time?
Conventional products take 5-7 working days after payment, while customized requests may take 10-30 days.